Browse the Best Western Bungil Creek frequently asked questions by scrolling below. If you have a question that is not listed, please contact us.
Information about bookings, payments and check-in.
Q: What time is check-in and check-out?
Check-in begins at 2:00pm, however if arriving early, please contact us and we will endeavour to get the room ready for your arrival. Check-in is 24 hour, however if arriving after reception hours (ie 9:00pm) please contact us and we will organise a late check-in for you. Check out is 10:00am, however if you require a late checkout, please contact us and we can discuss availability.
Q: Do you require a security bond upon check-in?
No, however we do require a credit card for security, or if one cannot be provided, then full pre-payment is required.
Q: When do I have to pay a deposit?
If you book direct through us, whether by phone, email or online, no deposit is required.
Q: What are the reception hours?
Reception is open 7:00am to 9:00pm Monday to Friday, and 8:00am to 9:00pm Saturday, Sunday & Public Holidays. We do have a night bell in the reception carport for late check-ins or emergencies after these hours.
Q: What is your cancellation policy?
Most bookings have a minimum cancellation period of 24 hours, requiring a room to be cancelled by 4pm the day prior to arrival. There are some bookings, however, that are booked on a low rate meaning there is no free cancellation available. Please contact us for more information, or to confirm the rate you have booked.
General information about our accommodation services and on-site facilities.
Q: Is there Internet or WiFi access available?
We do offer free in-room wifi, as well as a guest computer in the lobby with full internet access available.
Q: What facilities do you have?
We offer a range of facilities, to cater to all different needs. We have a conference room available to seat up to 30 people, a kids room for restaurant guests, a swimming pool to cool off in the warm outback weather along with a fully licensed bar in our restaurant to enjoy a drink in the outdoor alfresco area!
Q: Is there car parking available?
We provide undercover parking for all rooms, right outside your door!
Q: Is the pool heated?
With an average daily temperature in excess of 30 degrees, our pool is not heated.
General information about our location.
Q: Are there shops or restaurants nearby?
We have a fully licensed restaurant on site, open Monday to Saturday from 5:00pm for the bar, and 6:00pm for meals. We also open Tuesday to Friday from 6:30am to 9:00am for breakfast. Room service is available 7 days.
A short walk to the centre of town 850 metres away provides numerous different shopping facilities and dining options.
Q: Is there public transport nearby?
There is no public transport available in Roma, however we do have a reliable taxi service. Just ask our friendly staff to organise one for you!
Q: What local attractions are in the area?
The Big Rig is just a stones throw away, offering knowledge of local history, and an evening show. Roma also has a cinema, so you can relax and watch a movie on the big screen. For more information, just ask our friendly staff for a Roma information brochure!
Q: Where can I buy groceries locally?
Woolworths is a short 850 metres away, and just one block further from there is the local IGA.